The Wheaton Public Library is seeking applicants for the position of Tech Center Associate. Responsibilities include providing high quality customer service at the Tech Center Desk, assisting with public computer equipment and software, individual instruction, troubleshooting, and handling circulation of Tech devices.
Salary: $16.13/hour, includes PTO, Vacation and IMRF benefits
Hours: 29 hours/week, including every other weekend.
Duties and Responsibilities:
- Assists users and staff with public computer equipment and software, the Internet and various databases.
- Provides training to library users in various software applications and related topics as needed.
- Trains library staff in the use of new equipment and software as needed.
- Performs basic troubleshooting as needed.
- Handle circulation of all Tech devices.
- Assist in maintenance and operation of all circulating technology collections.
- Assist in technology collection development.
- Manage all 3D printing operations.
Education/Experience:
- High School Diploma or GED equivalent preferred.
- Must have knowledge and be proficient in the use of Microsoft Office Suite, Windows and the Internet.
- Must be comfortable and familiar with all types of mobile devices.
- Must be able to communicate with staff and the public in a non-technical level and in a cooperative and courteous manner.
- Must be able to remain current in computer operation skills, maintenance and basic troubleshooting.
Scheduling:
This position works every other weekend. In addition, this position may require working during any of the hours that the Library is open, including evenings and weekends. Although a weekly schedule is established, the needs of the Library may require schedule changes and flexibility.
To Apply: submit a resume, cover letter, and 3 references to Michelle Secor, Business Office Associate at admin@wheatonlibrary.org