Lifelong Learning Customer Service Workshop Series: Part 3. Conflict
Anna Marie MacDonald, Manager Workforce Connection Center at Goodwill, is conducting a 3-part series of timely and informative Customer Service Workshops with Q and A:
- Thursday, April 21, 10:00 am Part 3 - Conflict is the tension or the disagreement that occurs when two or more people or groups have different opinions, ideas, plans, goals, or perceptions of a situation. Come and learn about relationship building, constructive and destructive behaviors, and managing conflict.
Virtual Program Conduct Policy
The library's patron conduct policy applies to virtual library programs. Library staff has the right to remove participants from virtual programs who are in violation of the patron conduct policy.